Firefox provides the prompt, but doesn’t recognize you’ve inserted the security key. Just like Google, it was quick and painless to add the Yubikey NEO to Facebook, but at the moment, it only works with Chrome. It doesn’t work on iOS yet, and requires the Yubico authenticator app on Android to work on a mobile device-which means additional setup on desktop. Dropbox was the only app (that I tried) to work in Firefox.
So, it appears that some companies limit what browsers can access security keys with their site/app, for now. Here, I discovered that Firefox actually can accept security keys, and across multiple OSes. A bummer, though not a huge surprise! It is still annoying to get locked into only one browser. I tried Safari next and got a more specific error message explaining that the security key would only work in Chrome.Īs I later learned, Google accounts only support the Yubikey on Chrome.
I use Firefox on my personal computers, and when Google asked me to plug in my security key, Firefox would only give me an error and tell me to try again. Once set up from my work laptop, I tried it on macOS, and this is where I ran into my first issue. Setup is simple, taking just a few minutes from the browser. Nobody reads instructions front to back anyway… For each app, after setup, I tried it out on multiple browsers and devices without reading any further instructions, so I could see how easy it is to use. Quite a few apps support Yubikey, and I started with the two most popular, Google and Facebook, and then took a look at Dropbox and LastPass. Instructions for common apps and OSes are curated at the Yubikey setup page. With the Yubikey NEO ready to go, it was time to test it with different apps.
(The MacBook even opened up a keyboard installation window, which I later found out in the documentation is expected.) The only annoyance I experienced is that my two-year-old personal Windows laptop kept making the “device attached/removed” noise, even when I left the Yubiky alone (luckily, it still worked anyway). My Windows and macOS laptops recognized it, though it registers as a keyboard. The Yubikey doesn’t require much setup and is ready to go from the moment you plug it in. I tested it out on several different devices and computers, including my new TechTarget Windows 10 laptop, my personal Windows 10 laptop, a five-year-old Chromebook, and a 2015 MacBook Pro. It came with no documentation and directed me to the Yubico website to learn how to use the NEO and discover applications it currently works with. We purchased a Yubikey NEO, which includes NFC for mobile devices and USB for desktops, for $50 from Amazon. What common apps and services work with it?.Does it work across multiple devices and OSes without problem?.I’ve never used a physical authentication factor before, so I had a few questions:
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